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The Service One Advantage: Why Family-Owned Businesses Excel in the Trucking Industry

Service One: Family-Owned Businesses

In an industry often dominated by large corporations, we believe we have a unique advantage that sets us apart as a family-owned business. This advantage is particularly evident in the trucking industry where we prioritize personalized service, driver satisfaction, and comprehensive supply chain solutions. As one of the leading family-owned trucking companies, we, Service One Transportation, based in Wisconsin, are a trusted name known for our commitment to quality, flexibility, and community values.

Personalized Service

The hallmark of our success lies in our ability to provide personalized service. This is especially true for us as a trucking company where the relationship between our company and our drivers forms the backbone of our operations. At Service One Transportation, we don’t just consider personalized service a corporate mantra. Here, we know each driver by name and acknowledge and respect their family responsibilities. In our nurturing environment, we ensure that our drivers have quality home time, and we have programs designed to include family passengers and pets.

Such a level of personalized service fosters a strong sense of loyalty and commitment among our drivers. It leads to higher job satisfaction, increased retention rates, and ultimately, a happier, more productive workforce.


Another distinct advantage we have as a family-owned business is our flexibility. As a relatively smaller entity compared to larger corporations, we are able to offer greater adaptability. This flexibility extends to both owner-operators and our company truck drivers. Owner-operators have the freedom to choose their own routes and schedules, while our company drivers benefit from an organization that can quickly adapt to their needs. By providing the necessary resources and benefits, we ensure a positive work environment that values our drivers.

Comprehensive Supply Chain Solutions

We take pride in offering a broad range of supply chain solutions and truckload services. With capabilities spanning local and over-the-road trucking, warehousing, U.S. and Canadian transportation, drayage, and logistics management, we are equipped to meet diverse customer needs. This comprehensive approach allows us to provide end-to-end solutions, ensuring efficient and reliable transportation services that our customers can count on.

Commitment to Quality

Quality is not negotiable in the trucking industry. It’s a key differentiator that sets companies apart and builds their reputation. We, at Service One Transportation, understand this well. With our fleet of state-of-the-art trucks and our team of experienced, professional drivers, we ensure that our customers receive the highest level of service. This uncompromising commitment to quality underpins our operations and contributes significantly to our success in the industry.

Strong Community Values

As a family-owned business, we have deep roots in our local communities, and Service One Transportation is no exception. We are proud to be a part of the community, actively participating in Wisconsin community events and initiatives. Our support extends to honoring servicemembers and firefighters, as well as supporting veterans through various tributes and events. Such strong community involvement enhances our company’s reputation, fosters a sense of pride among our drivers and employees, and reinforces our position as a company that truly cares.

Summing Up the Unique Advantages of Family-Owned Trucking Businesses

As a family-owned business, we offer distinct advantages in the trucking industry. Our ability to provide personalized service, flexibility, comprehensive supply chain solutions, commitment to quality, and strong community values sets us apart from larger corporations. By understanding and addressing the unique needs of our drivers and customers, we excel in delivering exceptional service and building long-term relationships. Service One Transportation is a testament to how a family-owned trucking company can thrive in a competitive industry while staying true to its core values.